Pick-Up and Delivery Information + Policies

Pick-Up and Delivery Options:

Local High Point, NC Delivery-

  • We are pleased to offer complimentary local delivery
  • If you select this service upon checkout, please be sure to include a telephone number on your order so that a Marketplace associate can be in touch to arrange a delivery time.

High Point, NC Warehouse Pick-Up-

  • In addition to complimentary local delivery, we also are happy to offer customer pick-up at our High Point warehouse
  • If you select this service upon checkout, please be sure to include a telephone number on your order. 
  • A S+E Marketplace associate will reach out to you within 1-3 business days of your submitted order to arrange a time for pick-up.

Customer Arranged Shipping Service-

  • We regret to inform that unfortunately at this time, we are unable to offer shipping services and require that customers provide and arrange their own collector to pick up purchased items from our warehouse in High Point, NC. 
  • Once your shipping service has been arranged, please contact us to let us know all details including expected pick-up date within 5 days of order placement.
  • If we have not received any shipping confirmation or details within 5 days of order placement, items will be available on the site again and 50% of the purchase price will be refunded.
  • If items with customer arranged shipping are not picked up within 2 weeks of order placement, the products will be available on the site again and no refund will be issued.
  • Please note, S+E Marketplace is not responsible for items damaged during shipping.
  • The practice of customer's providing their own shipment provider is fairly standard in the High Point area and therefore there are multiple reliable shipping companies close by. If you are in need of shipping provider recommendations please reach out to us via our Contact Page and we will be happy to assist.

Questions:

As always, feel free to reach out to us through our Contact Page with any shipping or order related questions. We are happy to help in any way!